Terms and Conditions

1. Overview

This website is operated by Mova (Pty) Ltd (“Mova”). Throughout the site, the terms “we”, “us”, and “our” refer to Mova (Pty) Ltd.

Mova offers this website, including all information, tools, and services available from this site, to you (the user), subject to your acceptance of all terms, conditions, policies, and notices stated here.

By accessing this website and/or purchasing from us, you agree to be bound by these Terms and Conditions, including any additional terms, policies, and notices referenced herein.

These Terms and Conditions apply to all users of the site, including without limitation browsers, customers, vendors, merchants, and contributors of content.

For clarity:

  • “Goods” refers to all furniture, décor, toys, and accessories sold by Mova.
  • “Website” refers to www.movaliving.co.za.
  • “User” refers to any person accessing, browsing, or purchasing from the website.
2. Shipping, Returns and Refunds

Shipping, returns, and refunds for purchases made through www.movaliving.co.za are governed by our Shipping & Returns Policy.

By placing an order with Mova, you acknowledge that you have read and agree to the terms outlined in our Shipping & Returns Policy, which forms part of these Terms & Conditions.

3. Intellectual Property Rights

All content on this website, including but not limited to text, images, product designs, graphics, logos, icons, and website layout, is the property of Mova (Pty) Ltd or its licensors and is protected by applicable intellectual property laws.

 You may not reproduce, distribute, modify, display, publish, or use any content from this website without the prior written consent of Mova (Pty) Ltd.

 Unauthorised use of any content may violate copyright, trademark, and other applicable laws.

4. Website Disclaimer

Use of this website and its services is at your own risk. While Mova makes reasonable efforts to ensure that the website functions properly and that information is accurate, we do not guarantee that the website will always be available, uninterrupted, secure, or free from errors.

 Nothing in these Terms is intended to limit or exclude any rights granted to consumers under the Consumer Protection Act 68 of 2008 (CPA).

5. Website Information

Mova makes reasonable efforts to ensure that information on this website is accurate and up to date. However, product descriptions, specifications, pricing, and availability may occasionally change or be updated without prior notice.

6. Changes to Products and Prices

Mova reserves the right to change prices, update product information, limit quantities available for purchase, or discontinue any product or service at any time without prior notice.

 While we make every effort to ensure that product descriptions, availability, and pricing are accurate, errors may occasionally occur. In the event of a pricing or content error, Mova reserves the right to cancel or amend any order before dispatch.

 If payment has already been processed for an order affected by such an error, Mova will refund the amount paid in full.

 Mova shall not be liable to you or to any third party for any modification, price change, suspension, or discontinuation of any product or service.

7. Cookies and Tracking Technologies

This website uses cookies and similar technologies to improve functionality, personalise content, provide social media features, and analyse website traffic.

 Some cookies may be placed by third-party services that appear on our pages.

 Personal information collected through the website is processed in accordance with South Africa’s Protection of Personal Information Act (POPIA).

 For more information on how we collect, use, and protect your personal information, please refer to our Privacy Policy available at:
www.movaliving.co.za/privacy-policy

8. Payments and Pricing

Mova accepts payment through secure payment methods including EFT, debit and credit cards, and approved third-party payment gateways.

 All prices are listed in South African Rand (ZAR) and include VAT unless otherwise stated.

 Mova is not responsible for delays caused by third-party payment processors.

9. Account and Billing Information

You agree to provide current, complete, and accurate purchase and account information for all orders placed on this website. You also agree to promptly update your account and other information so that we can complete your transactions and contact you as needed.

Mova reserves the right to refuse or cancel any order if information provided is inaccurate, incomplete, or suspected to be fraudulent.

We may also limit or cancel quantities purchased per person, per household, or per order where necessary.

10. Third-Party Websites

This website may include links to third-party websites or services that are not owned or controlled by Mova.

 Mova does not review, monitor, or assume responsibility for the content, policies, or practices of any third-party websites or services.

 Any interactions, transactions, or use of third-party websites are solely between you and the relevant third party.

11. Consumer Rights

Nothing in these Terms & Conditions is intended to limit or exclude any rights granted to consumers under the Consumer Protection Act 68 of 2008 (CPA).

For full details regarding returns, refunds, and defective goods, please refer to our Shipping & Returns Policy available at:
www.movaliving.co.za/shipping-returns

12. Website Security and Data Protection

We take reasonable and appropriate technical and organisational measures to protect the integrity and confidentiality of personal information collected through our website.

 While we strive to safeguard user data, no method of transmission over the internet or electronic storage is completely secure. Accordingly, Mova (Pty) Ltd cannot guarantee absolute security of information transmitted to or stored on our systems.

 By using this website, you acknowledge and accept the inherent security risks associated with online transactions.

 To the extent permitted by law, Mova (Pty) Ltd shall not be liable for any loss, damage, or unauthorised access resulting from factors beyond our reasonable control, including but not limited to system failures, cyber-attacks, network interruptions, or third-party service provider breaches.

13. Indemnity

You agree to indemnify, defend, and hold harmless Mova (Pty) Ltd, its directors, employees, agents, suppliers, and affiliates from and against any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from or related to:

 • your use or misuse of this website or any products purchased from Mova
• your breach of these Terms & Conditions or any applicable laws
• incorrect information provided by you when placing an order
• improper assembly, installation, handling, or use of furniture or products
• any resale, commercial use, or unauthorised modification of products
• any claim brought by a third party as a result of your actions or omissions

 This indemnity applies to the fullest extent permitted by South African law.

14. Governing Law and Jurisdiction

These Terms & Conditions, and any disputes arising from or related to the use of this website or the purchase of products from Mova (Pty) Ltd, shall be governed by and interpreted in accordance with the laws of the Republic of South Africa.

 You agree that any legal proceedings or disputes shall be subject to the exclusive jurisdiction of the courts of South Africa.

 Nothing in this clause limits any rights you may have under applicable consumer protection legislation.

15. Limitations of Liability

To the fullest extent permitted by applicable law, Mova (Pty) Ltd shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of this website, products, or services.

 Mova shall not be responsible for losses resulting from delays in delivery, misuse, incorrect assembly, normal wear and tear, variations in natural materials, or circumstances beyond our reasonable control.

 Where liability cannot be excluded, Mova’s total liability for any claim relating to a purchase shall be limited to the amount paid for the product in question.

 Nothing in these Terms & Conditions is intended to limit or exclude any rights you may have under the Consumer Protection Act 68 of 2008 or any other applicable law.

16. Force Majeure

Mova (Pty) Ltd shall not be liable for any failure or delay in performing its obligations where such failure or delay results from events beyond our reasonable control. These events may include, but are not limited to, natural disasters, pandemics, strikes, supply chain disruptions, manufacturing delays, import or customs delays, transport interruptions, infrastructure failures, power outages, or courier service disruptions.

 In such circumstances, Mova reserves the right to suspend or extend delivery timelines and other obligations for the duration of the affected period. We will make reasonable efforts to resume normal operations as soon as practicable.

17. Company Information

This website is operated by Mova (Pty) Ltd, trading as Mova.

 Registered Company Name: Mova (Pty) Ltd
Registration Number: 2024/354867/07
Registered Address: 7 Ebony Lane, Simbithi Eco Estate, Ballito, KwaZulu-Natal, 4399, South Africa
Email: info@movaliving.co.za
Website: www.movaliving.co.za

 All purchases, transactions, and customer interactions conducted through this website are entered into with Mova (Pty) Ltd.

18. Contact Information

For any questions relating to orders, returns, deliveries, or these Terms & Conditions, please contact us using the details below:

Mova (Pty) Ltd
Email: info@movaliving.co.za
Website: www.movaliving.co.za

Phone / WhatsApp: +27 60 705 0593

 Registered Address:
7 Ebony Lane
Simbithi Eco Estate
Ballito
KwaZulu-Natal
4399
South Africa

 Customer Service Hours:
Monday – Friday, 9:00am – 4:00pm (SA time)

 We aim to respond to all customer enquiries within a reasonable timeframe during normal business hours.

19. Effective Date and Updates

These Terms and Conditions are effective from the date published on this website and were last updated on 10 March 2026. 

 Mova (Pty) Ltd reserves the right to amend or update these Terms and Conditions from time to time. Any changes will be posted on this page and will take effect upon publication.

 It is the responsibility of users to review these Terms periodically. Continued use of the website after any updates constitutes acceptance of the revised Terms.